Sessions CRM lors de Convergence 2014 Europe

4 au 6 Novembre à Barcelone

Débutant
-Care Everywhere: an Overview of customer service by Microsoft Dynamics CRM
-Parature and Microsoft Dynamics Unite: Customer self-service
-Selling effectively: an overview of sales by Microsoft Dynamics CRM
-Market smarter – An Overview of Microsoft Dynamics Marketing
-Microsoft Dynamics CRM: Reimagining manufacturing and distribution in a connected world
-Microsoft Dynamics CRM in Financial Services: Winning and retaining customers
-Microsoft Dynamics CRM 2013: Sales productivity in project-based services industries
-What’s new: Microsoft Dynamics CRM 2015
-Let’s engage! Join us to explore our vision, our roadmap and see success in action
-Bank of Ireland: Putting the customer first
-Take your business 100% digital and close deals faster with DocuSign
-Assistance Software: Effective project management with Microsoft Dynamics CRM 2013
-Insight Selling: Powering sales with real-time insights to be more effective
-Mobility with Resco: Get Microsoft Dynamics CRM into phones & tablets

Intermédiaire
-Best practices for customer service in an engagement driven world
-Unified Service Desk: Enabling the super agent!
-The time to modernize your sales organization is now!
-Seeing your sales data in a whole new way
-Sales productivity best practices
-Unleash your marketing potential: Best practices for marketing organizations
-Going deep: Campaign management and email marketing
-Planning to implement Microsoft Dynamics Marketing
-Listen in! How to get Microsoft Social Listening working for you
-XRM today: Explore the power of the platform
-Microsoft Dynamics CRM: Empowering your workforce to deliver unparalleled constituent services

Confirmé
-Parature for multi-channel customer service
-Sales Productivity - Leverage Microsoft Outlook and Power BI integration to make your sales force more productive
-Optimize your Business Processes to drive impact for your business
-Embracing upgrades: Preparing for CRM next
-Overview: Mobile enhancements in productivity and enterprise management
-Design for Cloud with Microsoft Dynamics CRM
-Cloud clarity: All you need to know about Microsoft Dynamics CRM Online
-Microsoft Dynamics Marketing: Technical deep dive

Expert
-Calling all developers: CRM tools today and tomorrow
-Unified Service Desk for Microsoft Dynamics CRM: Deploying maintainable and upgradeable contact center applications